On-Site Wellness for Companies

A schedule is particularly suitable when the company wants to ensure that every employee, or everyone within a selected group, has an opportunity to receive the service.

Calma prepares a schedule with available time slots based on the agreed session length, number of specialists working simultaneously, and the start and finish times of the service. The schedule is then provided to the company, which can arrange employee sign-up or allocate the appointments using its preferred internal method.

If an employee cannot attend an allocated appointment, the available time may be reassigned to another employee where practical.

With this option, the number of specialists and overall service period are agreed in advance, but individual appointments are not scheduled. This format is particularly suitable when participation is optional and the company does not need to guarantee a session for every employee or member of a specified group.

Employees can visit at a convenient time. If a specialist is available, the service is provided immediately. If all specialists are occupied, the employee may wait or return when the next time becomes available.

Where potential demand exceeds the available service capacity, employees are received on a first-come, first-served basis within the agreed operating period.

Scheduled and flexible participation may also be combined – for example, with appointments reserved for a selected department or employee group and the remaining service time available through an open flow.

Services are provided primarily in Riga and Jurmala, with other locations across Latvia available by individual arrangement. Availability and any travel-related arrangements depend on the distance, service scale, specialist availability and practical logistics of the request.

Most services do not require a large amount of space, particularly seated massage and treatments. Each setup should provide convenient access for the employee and enough space for the specialist to work around the professional equipment from the necessary sides.

Table-based services generally require more space than seated formats. The total area needed also depends on the number of specialists and service setups operating simultaneously.

Where a suitable separate space is available, it is generally preferred as it supports a calmer service environment and greater privacy. However, a separate room is not essential for many services, particularly treatments that can be provided fully clothed.

Services that require employees to remove part of their clothing need greater visual privacy. Depending on the existing layout, this may be created using a separate room, existing partitions, the arrangement of furniture or privacy screens.

Selected privacy screens may be provided by Calma where available and appropriate for the scale and logistics of the agreed setup. Any such elements are discussed and confirmed in advance.

The selected space should provide:

Standard massage services generally do not require access to water or electricity. A nearby water supply or electrical socket may be needed for particular treatments or equipment, and any such requirements are clarified in advance.

Outdoor services are subject to suitable weather, temperature and surface conditions. Where changing weather or possible rainfall is expected, a covered terrace, event tent, marquee, canopy, gazebo or another suitable form of shelter may be recommended depending on the season, forecast and selected treatments.

During planning, the company may share photographs, a short video or a floor plan of the proposed space. Calma can then recommend a suitable location and layout. For straightforward setups, the final positioning of the equipment may also be confirmed on arrival.

Depending on the selected services, Calma provides:

Selected supporting items, such as small working tables or additional surfaces, may also be provided where required for the agreed setup, subject to availability and advance agreement. Suitable furniture already present at the location may be incorporated into the setup where practical.

Appropriate hygiene procedures for mobile wellness services are followed throughout the service period. Between employees, specialists complete the necessary hand hygiene, replace textiles or disposable materials where required, and clean and disinfect equipment and contact surfaces.

Used disposable materials are removed and used textiles are collected separately, while the immediate service area is kept tidy and organised throughout the day.

Calma arranges the delivery of the agreed equipment and materials and prepares the individual service setups before the service begins. The required arrival and preparation time is coordinated with the company in advance.

After the service, the Calma team packs and removes its equipment, textiles, products and other materials, leaving the immediate service area tidy and cleared of the Calma setup.

Where the space allows, existing lighting and furniture arrangements may be adjusted to support a calmer and more organised environment. Calma can also provide suitable background music and selected atmosphere elements.

Where a candlelight effect is used, LED candles are provided instead of open-flame candles. All elements are arranged with consideration for the working environment, employee movement and practical use of the space.

Calma may provide selected decorative elements, including floral arrangements, woven accents and other wellness-inspired details. Seasonal decor may also be available for occasions such as Midsummer, Halloween, Christmas and New Year, or Easter.

Decor is optional and agreed in advance. Its availability, style and amount depend on the selected service format, available space, scale of the setup and practical delivery and preparation arrangements. A smaller setup may include only a subtle decorative touch, while a broader presentation may be considered for larger, advance-planned projects.

The company may also incorporate its own decorative elements, combine them with selected Calma decor or keep the service area intentionally minimal.

Where appropriate, the visual presentation may be adapted to reflect the company or a particular internal initiative. This may include:

Calma branding may remain visible or take a more discreet role depending on the company’s preferences and the purpose of the service.

For external business events, product presentations and brand activations, selected company or promotional products may also be displayed. Any externally supplied cosmetic or treatment product intended for use on employees, clients or guests must be reviewed and agreed separately in advance.

Calma services are provided as non-medical wellness services focused on relaxation, physical comfort, stress relief and general wellbeing. Companies usually arrange and pay for them directly as part of an employee wellbeing initiative.

Some health insurance policies or employee benefit packages may also provide coverage for selected non-medical wellness services. Eligibility and reimbursement conditions depend on the insurer, the particular policy and the benefits included.

Under Latvian healthcare regulations, medical treatment services are generally provided through registered healthcare institutions. Their provision outside such institutions is permitted only in specific circumstances established by law.

According to a general clarification received by Calma from the Latvian Health Inspectorate, massage therapists are not included among the healthcare professionals authorised under the relevant regulations to provide medical treatment through home visits. Therefore, massage delivered at a workplace, event or another on-site location does not become a medical service simply because the specialist also holds a medical qualification.

Companies interested in possible reimbursement should confirm directly with their insurance provider whether the proposed on-site wellness services are eligible under their particular policy.

Regulatory references: Medical Treatment Law (Ārstniecības likums), Cabinet Regulation No. 60, including Section 3.13, and Cabinet Regulation No. 555.

Share the information currently available, such as:

It is not necessary to provide every detail. Calma can ask the relevant follow-up questions and help determine the suitable service format, number of specialists and participant approach.

For a standard request, the available information is usually enough to recommend a ready-developed format and provide initial pricing without a lengthy preparation process.

For larger teams, several service days, multiple locations or regular cooperation, additional details may be discussed to develop a more tailored plan. This may include the intended employee groups, service schedule, number of specialists, available space and any presentation or additional setup preferences.

Once the preferred option is selected, the agreed service scope, service dates, start and finish times, and pricing are confirmed.

Before the service date, the remaining practical details are coordinated with the company. These may include arrival and preparation arrangements, location access, employee scheduling arrangements where applicable, and any agreed atmosphere, decor or presentation elements.

For straightforward setups, practical details such as the final positioning of the equipment can often be confirmed on arrival, so the company does not need to plan every aspect of the setup in advance.

A designated Calma contact keeps the communication together and remains available for any final questions or agreed adjustments.

Before the service, Calma provides the company with information materials to share with employees. These include:

The company can share these materials with employees in the most convenient way, including electronically through its internal communication channels or in printed form.

Where scheduled appointments are used, Calma provides the company with a schedule showing the agreed time slots. The company can then organise employee sign-up or allocate the appointments in its preferred way, either in advance or on the service day.

Employee information materials can be prepared in Latvian, English and Russian according to the agreed service and communication needs.

Calma delivers and prepares the agreed equipment and materials, while the specialists manage their work according to the confirmed plan. The company does not need to coordinate or supervise the individual specialists throughout the service period.

The Calma contact remains available where coordination with the company is required. After the service, the team packs and removes the Calma setup and materials.

The preparation time required depends on the scale and complexity of the request. Standard formats may be arranged with relatively simple planning, subject to specialist availability.

Larger programmes, several simultaneous specialists, multiple service days and more individually adapted setups benefit from an earlier enquiry. The company is welcome to contact Calma while its plans are still developing – there is no need to wait until every detail has been decided.